Stay Covered on Every Front with an Evolving AI-Powered Billing Software

The billing requirements faced by telecom operators keep on rising with each passing day. There is so much to do and so little time to waste. With 5G and IoT added to the catalog of services, the challenge is only going to become tougher, unless you have a billing software and B/OSS solution that fulfills new requirements.

Stay One-Step Ahead with AI-Integration

Considering the rapid changes in billing and delivery processes, a telecom operator needs to stay proactive with his subscription plans, business operations and order management. It is impossible to pre-plan and deliver services via a monolithic platform that is reactive in nature.

At Telgoo5, you get access to an AI-powered platform that anticipates your needs before they become an urgent requirement. As a result, you can create custom flows to manage customers’ demands. The ability to make sense of the vast amount of data ingested by the billing systems and BSS solution that you have employed plays a key role in driving your telecom operation towards success.

Evolve as Per Evolving OSS BSS Architecture

OSS BSS architecture constantly evolves as per the technical specifications conceptualized by 3GPP. On top of that, a telecom operator needs to stay vigilant of the changes recommended by regulatory bodies e.g., FCC in the USA.

Taking this burden on as an everyday responsibility can take your focus away from strategic tasks. What if you can manage all these responsibilities with a platform that adapts as per these changes? Telgoo5 does exactly that. It allows you to stay free and focus on what you do best. Responsibilities like staying compliant, upgrading/customizing software etc., are managed well by Telgoo5.

Powered by a Real-Time Online Charging System

Regardless of the scale of your telecom operation and subscriber base, Telgoo5 provides you real-time charging platform with its revolutionary Online Charging System (OCS). It is a convergent charging platform that is capable of managing millions and millions of transactions every day. The OCS can charge both event-based and session-based transactions. It enforces credit limits accurately and provides timely reminders to your customers when they are about to exceed their allotted quota. Telgoo5 is intuitive, easy-to-use and comes with 24x7 tech support.

With Telgoo5 as your partner, you get access to APIs, CRM and a dependable point of sale for selling your telecom offerings. We are integrated with all the major carriers and can immediately provide you high-speed and secure connectivity. It is a holistic telecom services platform that lets you stay covered on all fronts, ready to meet the challenges of the future.

Improve Telecom Billing Across the Board with Revolutionary Billing Software

Telecom billing is one of the most important assets of a telecom operator. In order to win its customer over, a telecom operator requires a billing system that offers true revenue assurance. The evolution in telecom billing domain is happening fast, and what is new today might get old very quickly tomorrow. So, a billing software solution should be designed to meet future requirements for it to be considered a worthwhile asset for a telecom business.

What is a Revolutionary Telecom Billing Software?

The telecom support market is flooded with several telecom billing offerings. But when it comes to MVNOs, the choices are exorbitantly price and not always a perfect match. A revolutionary software solution like Telgoo5 offers all the essential and advanced functionalities without burning a hole in your pocket. It is revolutionary in every aspect:

Convergent billing

Get the ability to print consolidated invoices that reflect every service charge for every service used by your subscribers. Modern-day customers desire convenience and convergent billing is essential for that. Now, you can print the same invoice for prepaid, postpaid and broadband services without running separate systems.

Faster monetization

Telgoo5 ensures the quickest monetization of telecom service offerings. Have a plan? Quickly launch Telgoo5 and create custom packages for your customers to meet their most pressing demands. For example, in Covid-19 situation you can offer special low-cost offerings to bring in a new segment of customers who cannot afford expensive high-speed data services. The faster you launch your plans, the better are your chances to acquire new customers. Telgoo5 ensures that you are always one-step ahead of the competition.

Analytics

Make sense of the vast amount of data generated by billing systems. The revolutionary Telgoo5 analytics allow for greater understanding of customer behavior. Complete reporting of every detail along with analytics allow you to stay proactive and address customer requirements quickly.

Greater revenue assurance

Telgoo5 is a very accurate software solution as it uses a state-of-the-art Online Charging System. Rapid charging of services ensures the most accurate billing, which is important for fostering transparency and trust amongst customers.

Support for future technologies

Telgoo5 is geared up to meet the requirements of evolving technologies. As a next-gen billing and B/OSS solution, it can easily scale to meet the requirements posed by IoT and 5G. Telgoo5 platform integrates a world-class CRM along with several intuitive APIs. It allows your customer service and support department to excel and meet the requirements of customers quickly.

Serve Every Market Better with Superior Billing Support Systems

Telecom operators have evolved over the years from being product-centric to customer-centric. The shift in approach hasn’t actually changed the way things are done on a technical level, but it has transformed the business aspect considerably. Whether it is a fully-functional CSP (Communication Service Provider) e.g. Verizon or just an MVNO (Mobile Virtual Network Operator) e.g. Liberty Wireless, the change in business model is pretty evident. Especially the smaller players i.e. MVNO are increasingly focusing on the customer experience who are using their services. With MVNE (Mobile Virtual Network Enabler) handling their requirements on technical front, they are more concerned about the more visible aspects such as billing support systems.

Improving the Customer Experience with Better Billing Support Systems

A Billing Support System is the most important piece of software in the repertoire of telecom operators. It allows them to alter their monetization strategies, offer a better point of sale and at the same time improves revenue assurance.

Essential requirements of modern-day billing systems:

Real-time charging

At the least, every MVNO should have a real-time charging platform. Such a platform is an integral part of telco strategy in the modern times. It allows for consolidated billing service, which is an absolute must-have. As almost every operator nowadays deals in more than one telecom service, it makes no sense to send separate bills. Especially when your competitors are already using convergent billing, you cannot afford to stay behind the 8 ball. A real-time charging system offers greater revenue assurance and allows you to bill prepaid, postpaid, broadband services at the same place.

Greater control over monetization strategy

The complexity of telecom domain is rising as we speak. There is no avoiding the technicalities if you want to be successful in the domain. Hence, it is essential that you have an intuitive telecom billing platform that allows for greater control over monetization. You should be able to monetize every service at the same place and serve your customers better. For example, intuitive platforms like Telgoo5 abstracts you from intricacies such as interconnect billing, tax application, vendor partnership payments etc. All you need to do is mix and match different services to create telecom services plans that appeal to your customer base.

Not only that, a real-time charging system also implements credit limits accurately. It means customers get timely alerts when they are about to exceed their allotted quota. Also, you are provided APIs, which offer turnkey solutions to emerging requirements. Whether you are a Data MVNO or a dedicated ioT services provider, Telgoo5 can do wonders for your telecom services.