MVNEs and OCS’s Absolute Guide

MVNE Contingent on accurate Online Charging Systems

In today’s telecom providers’ world, the MVNE plays a pivotal role in behind-the-scenes operations. MVNE, or Mobile Virtual Network Enabler, can be thought of as the backbone of MVNOs. They are a telecom solution for network infrastructure and other services such as administration, operations support systems, SIM provisioning, and business support systems. An MVNE specializes in the planning, implementation, and management of companies offering mobile services.

Given the wide range of responsibilities that MVNE has, it will need support in many aspects, such as an online charging system (OCS). The industry has grown in complexity over the years. Telecom providers offer more services, giving their customers more choices. As a result, every MVNE will need an online charging vendor to simplify its process and provide real-time tracking.

Telgoo5 allows MVNEs and MVNOs to charge in real-time based on service usage.

You’ll need to provide a real-time telecom billing system to display customers’ most up-to-date usage. This prevents payment confusion that could ruin the customer experience. Telgoo5 also offers session- and event-based charging, allowing your business to customize your offerings.

How to Choose the Right Online Payment Method for Your MVNE Needs?

While many companies offer telecom billing systems, you’ll want to find the solution that matches your MVNE needs. Here are some features that every online charging system provider needs.

Scalability

As your business grows, you’ll need to handle a larger customer base. A system that loses its functionality during peak hours or can’t handle an increase in subscriber count won’t fit your needs. Make sure the OCS can handle both vertical and horizontal scalability.

Flexibility

Every online charging system should offer real-time charging and convergent billing. Convergent billing is the sum of all service charges into one invoice, allowing customers to view the different services used easily.

Convergent billing offers many advantages, such as:

• Cross-service discounts so that customers can receive preferential pricing
• Support for both pre-paid and post-paid billing
• Maximize revenue streams and minimize leakage

Cloud-based System

A cloud-based online charging system continually works for you 24/7. This eliminates potential errors or system issues that a non-cloud-based system would have. Using the cloud ensures you can provide accurate charging, especially for MVNE companies, which must use it accurately for MVNOs or other clientele. Cloud systems can provide accurate billing for data, calls, SMS messages, and more.

Security Encryption

Customer records must be encrypted and never compromised. Security encryption technology should be updated frequently to handle future cyber threats. Telgoo5 leverages Amazon Web Services and Microsoft Azure to ensure the complete safety of data and accurate processing.

Customer Service

Excellent customer service should always be a consideration with any vendor you work with. Regarding wireless network infrastructure, data session failures, disrupted calls, or texts may occur. As a result, you’ll need instantaneous responses to serve your clients best. Choose a vendor that puts its customers first and has friendly representatives who quickly provide solutions.

Reporting and Analytics

Any OCS should offer telecom billing analytics that provide data on usage, behavior, and other stats. As an MVNE, gaining insight into your customers’ behaviors allows you to see how you can better serve your clients and shape your operations to meet the telecom industry’s ever-changing demands.

Conclusion 

At Telgoo5, we offer innovative online charging systems geared explicitly towards the telecom industry. We support the latest services, including 5G and IoT. Our cloud-based system provides real-time charging and convergent billing to keep customers happy. Furthermore, Telgoo5 lets mobile operators customize their solutions by delivering pre-paid, post-paid, IoT, and Machine-to-Machine services. As a result, MVNEs, MVNOs, and MVNAs can tailor their services to meet the demands of their customers.