Benefits of Telecom Billing Software

Over the last 2 decades, we have seen tremendous growth in the telecom industry. So much so that it has become a need of the hour today. According to Forbes, the telecom sector has gained a revenue of nearly 1 and a half trillion by 2019.

With great revolution come great challenges. As it has become the need of every household, paying and managing the bills of telecom services has always been hectic for both the masses and telecom operators.

To cater to this challenge, telecom billing software comes to the forefront. Let’s have a look at what exactly telecom billing is, followed by the benefits of choosing a reliable telecom billing software to make life easy.

What Exactly is Telecom Billing?

To put it in simple words, Telecom billing is the process of collecting the data consumed, calculating it, and then generating a bill or invoice based on the units a telecom user has consumed. The user pays the bill to keep using the telecom services. This bill usually applies every month based on the aggregate of the telecom services consumed that month.

Telecom billing becomes a challenge for both the consumers and service-providing companies when no online third party such as software is involved in making the job easy. That’s where telecom billing software comes forward. Let’s have a detailed view of the number of benefits of using such software for telecom billing.

So, let's define the benefits of a Telecom Billing Software

Here is what a great telecom billing software provides you with:

●       Electronic Billing Feature

With the help of software, you can pay the bills online without the hassle of going to a place and standing in long queues just to clear an invoice.

●       Validation of Data Records

The records stored on billing software are fool-proof and easily verifiable. You can easily cross-check the data records to see if they're all valid using telecom billing software.

●       Reduces Errors Associated with the Billing Process

As said earlier, the records on an online software are usually fool-proof and error-free. Human error is eliminated when following an online billing process instead of an offline one.

●       Provides Detailed Billing Data

One of the unique features of using a proven telecom billing software is that it provides well-detailed billing data that contains all the information you need to enhance your user experience, unlike offline billing.

●       Empowers Management with Reliable Data

As the data available on the software is reliable and authentic, it directly empowers and excels the management from both sides, i.e., consumers and service providers.

●       Easily Change and Manage Pricing Plans

A reliable telecom billing software provides the facility of changing and managing the pricing plans anytime and anywhere, making it budget-friendly and handy.

●       Streamline the Budgeting Process

As said above, telecom billing software streamlines the budgeting process and helps you efficiently manage and align everything as per your income.

Conclusion

As an endnote, telecom billing software with these features is a must-have when there is a sheer need to shift from offline billing to online. Be it a consumer or a telecom service provider, the software serves both equally and efficiently. Contact us for bringing you the best service in telecom billing software at Telgoo5

MVNE: Everything You Need to Know

MVNEs connect providers and operators who do not own their infrastructures. MVNEs play a key role in helping MVNOs establish themselves in the market on a low budget. Before we can dig much further into the subject, let us begin by first defining what an MVNE is.

An MVNE is an organization that provides network infrastructure as well as other related services such as operations and administration support systems to MNVOs. This in turn allows MVNOs to offer various services to their subscribers using their specific brands. Because MNVEs provide network enablement services and platforms, they do not have any direct relationship with the subscribers.

Benefits of using MVNEs

To deliver their services and products, MVNOs require two things;

• Access to MNO networks

• A system to manage subscribers and products

The great news is that MVNEs facilitate both of these. The specialty of MVNEs lies in their implementation, management, and planning of mobile services.

When a new MVNO seeks the services of an MNVE, the organization is able to pick up much more quickly, with very minimal start-up costs. On top of that, MVNEs also offer reduced airtime costs due to the fact that MVNE hosts several MVNOs within a single platform. All this is done to enable a reduction of the total cost of running the MVNE.

An ideal MVNE should provide sim configuration and provisioning, CRM, value-added service platforms, and customer billing.

At Telgoo5, we not only offer a much smoother launch process for new MVNOs but we also allow MVNOs to tap into our previous experience. By using our services, you will be able to keep your operations focused and simple.

Choosing the right MVNE

It’s important to point out that not all MVNEs offer the same level of service or have the same level of experience. Thus, when choosing an MVNE, it’s important to choose one that will help you get your MVNO up and running fast, while also keeping costs low. With that said, here is what you should be on the lookout for;

Network: The enabler should be connected to an MNO with a solid reputation. The services and products offered by MVNOs are only as good as the network that they use.

Experience: What level of experience does the MVNE have? Make sure that the company you are partnering with has many years of experience and many success stories to share.

Financial flexibility: Always look for an MVNE that will be able to meet your financial requirement. An ideal MVNE should be affordable when it comes to pricing, thereby ensuring that you do not have to spend an exorbitant amount of money when setting up.

Case studies/experience: You should be able to establish whether the prospect will be able to provide any case studies or reference which shows how they have assisted other MVNOs. Don’t hesitate to ask for references; a good company will have many happy clients who are happy to share their experiences.

Platform: A suitable MVNE should provide the right tools that will help you manage your products so that you will be able to respond to new trends with ease. An efficient and reliable platform is essential to keeping customers happy.

What is BSS and Difference Between OSS and BSS in Telecom

Anyone who is a business owner today knows that there are plenty of terms that get kicked around. Sometimes it can be really difficult to keep them all straight, and it’s frustrating when we don’t understand what certain ones mean. It’s important for any serious entrepreneur to have a working understanding of industry terms, particularly if they are active in the telecom business.

Two such terms are BSS and OSS. At first glance, these terms seem like they can be totally interchangeable, but they refer to different aspects of a business. BSS and OSS work together to make a system run smoothly, and both need to be fully operational in order to allow your company to scale properly and be that the top of its game.

Simply put, BSS, or “business support system” deals with the needs of your customers. It’s often referred to as a business interface that allows your customers to conduct their transactions fluidly and without any problems. BSS deals with things like billing and customer relations, both of which are extremely important in the telecom space. One of the biggest problems that new companies run into is problems with scaling and billing. Telgoo5’s postpaid billing system is first in its class, and allows your MVNO to rate network trasactions based on raw CDRs. We also offer a CDR mediation process, and built-in user guides so you’re filled in on every step of the process.

A sure-fire sign of a company that doesn’t know what it’s doing is an inability to bill properly. Missing bills, inaccurate itemization, or other issues will mark your telecom company as being one that is unreliable. A solid BSS will help with billing issues and make sure that your customers are getting billed properly each and every time. Telgoo5’s BSS also is cloud-based, which offers another layer of protection for your customers. Since their information is stored in the cloud, it’s easily accessible and not vulnerable to hacks. It’s a much better set-up than other types of BSS systems, which is why Telgoo5 is a great choice for telecom companies that are looking to cement themselves as experts in the field.

OSS stands for “operation support system” and helps operations run smoothly. This is critical if you want to have an interface that is both flexible enough to support all different types of business needs while still being sturdy enough to handle multiple clients in one go. Telgoo5’s OSS was strategically designed to be scalable and customizable for all sorts of different types of companies. We pride ourselves on offering solutions that can be tailored to fit any business needs.

OSS and BSS also can work together to address security concerns. Good security is one of the major concerns for new businesses these days because customers are acutely aware of how easily their information can be compromised. Telgoo5’s platform was designed with security in mind, and customers know that their information will never be leaked to other companies. Since much of our BSS is cloud-based, sensitive customer data is always protected and secure in the cloud, which is safer than just about any other server on earth. This is one of the major perks of working with Telgoo5.

When you combine a good BSS and OSS together, you have a system that works to address all of the needs of a business. Telgoo5’s mandate is to create a system that works for every new telecom company and allows them to focus on scaling while knowing that their infrastructure needs are taken care of. With our OSS and BSS working in tandem, we can eliminate some of the more pressing concerns of new companies, like infrastructure, security and billing needs. Our call center is also equipped to handle customer calls with ease. We provide a fully integrated platform that allows small businesses to skyrocket to success.