What Is an Internet of Things (IoT) Service Provider and How Can They Benefit Your Business?

The Internet of Things (IoT) is a network of devices equipped with sensors, software, and other technologies to connect and exchange data with other devices and systems over the internet.

Internet of Things (IoT) Service Provider

The Internet of Things has recently been a popular topic in the media. The concept of millions of different gadgets operating automatically inside a worldwide network is around three decades old.

The Internet of Things has numerous undeniable advantages which are discussed further in this article.

Internet of Things Service Providers: A Definition & Explanation

The Internet of Things (IoT) is a network of devices equipped with sensors, software, and other technologies to connect and exchange data with other devices and systems over the internet.

It's all about streamlining internal operations. Manufacturers can make better judgments and build more efficient processes by combining all of their data in one location.

Internet of Things (IoT) services is a set of end-to-end services in which organizations hire outside companies to design, build, install, and run IoT solutions, as well as provide advisory services for IoT planning. One such IoT service provider that can serve for your business is Telgoo5. It’s a SaaS based end-to-end telecom platform that meets all your BSS and OCS needs.

7 Crucial Benefits of IoT Services for Your Organization

Here are the 7 benefits of IoT services that can be very crucial and significant for your organization:

1.        Simple jobs can be automated with IoT, reducing the number of workers and lowering business costs.

2.        Control can be automated across multiple operating areas to track the location of equipment and goods.

3.        Smart technologies limit the possibility of human error at many stages of business operation.

4.        IoT supports businesses by collecting large amounts of user-specific data that may be used to develop business strategies.

5.        IoT increases customer service by allowing for post-sale follow-ups like automatic tracking.

6.        IoT technology provides businesses with more insights, fewer downtime, and more capacity to detect loss to give users a better experience.

How to Choose a Reliable IoT Service Provider for your Business

There are several variables to consider while selecting an IoT service provider.

1.        Your IoT service provider must offer scalable services.

2.        Your IoT solution provider should engage with you to assess your company’s needs and choose the best connectivity service.

3.        The IoT platform must be able to deliver data to any application quickly.

4.        To accommodate additional devices and reduce latency, the IoT service provider must accommodate a protocol with expanded capabilities.

5.        The provider of IoT solutions must make use of comprehensive security measures

6.        Compare the prices provided by different companies and choose the one that best meets your needs.

7.        The dashboard should allow you to manage how different IoT devices communicate with one another.

A good option that covers all of them is Telgoo5. It will serve as a reliable IoT service provider for your business.

4 Crucial Mistakes to Avoid When Searching for an IoT Service Provider Online

If you're considering an IoT solution, here are four mistakes to avoid:

1.        The implementation of technology raises security problems.

2.        Not putting the interests of the company first.

3.        Not having a backup plan for outages.

4.        Not having a strategy for updating and replacing devices.

Conclusion

IoT systems have tremendous capabilities, and their benefits are appealing. However, it is important to recognize that integrating IoT into a company requires a significant amount of effort and talent in order to reap the benefits while avoiding the drawbacks. Telgoo5 enables you to do to that all at one place. It’s a hassle-free tool for all the IoT services required for your business.

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Serve Every Market Better with Superior Billing Support Systems

Billing Support System

Telecom operators have evolved over the years from being product-centric to customer-centric. The shift in approach hasn’t actually changed the way things are done on a technical level, but it has transformed the business aspect considerably. Whether it is a fully-functional CSP (Communication Service Provider) e.g. Verizon or just an MVNO (Mobile Virtual Network Operator) e.g. Liberty Wireless, the change in business model is pretty evident. Especially the smaller players i.e. MVNO are increasingly focusing on the customer experience who are using their services. With MVNE (Mobile Virtual Network Enabler) handling their requirements on technical front, they are more concerned about the more visible aspects such as billing support systems.

Improving the Customer Experience with Better Billing Support Systems

A Billing Support System is the most important piece of software in the repertoire of telecom operators. It allows them to alter their monetization strategies, offer a better point of sale and at the same time improves revenue assurance.

Essential requirements of modern-day billing systems:

Real-time charging

At the least, every MVNO should have a real-time charging platform. Such a platform is an integral part of telco strategy in the modern times. It allows for consolidated billing service, which is an absolute must-have. As almost every operator nowadays deals in more than one telecom service, it makes no sense to send separate bills. Especially when your competitors are already using convergent billing, you cannot afford to stay behind the 8 ball. A real-time charging system offers greater revenue assurance and allows you to bill prepaid, postpaid, broadband services at the same place.

Greater control over monetization strategy

The complexity of telecom domain is rising as we speak. There is no avoiding the technicalities if you want to be successful in the domain. Hence, it is essential that you have an intuitive telecom billing platform that allows for greater control over monetization. You should be able to monetize every service at the same place and serve your customers better. For example, intuitive platforms like Telgoo5 abstracts you from intricacies such as interconnect billing, tax application, vendor partnership payments etc. All you need to do is mix and match different services to create telecom services plans that appeal to your customer base.

Not only that, a real-time charging system also implements credit limits accurately. It means customers get timely alerts when they are about to exceed their allotted quota. Also, you are provided APIs, which offer turnkey solutions to emerging requirements. Whether you are a Data MVNO or a dedicated ioT services provider, Telgoo5 can do wonders for your telecom services.

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Breaking into the market – how to launch an MVNO

Discover the essential components of launching an MVNO successfully. Telgoo5's insights provide a comprehensive guide on how to navigate the market and achieve MVNO success.

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Being an MVNO, you are in charge of a business that’s optimized to offer appealing services tailored for specific market segments. By doing this, an MVNO is able to carve out a niche within the market, thereby winning customers that will prefer their services to that of any other MVNO.

When MVNOs become successful, they have the ability to revitalize the market, thereby coming up with services which add value to the customers and in turn convert the value into profit.

It’s important to point out that establishing and running MVNOs is an immersing journey that requires continuous development and the constant ability to meet the needs of customers. At Telgoo5 we have spent the last 15 years helping many businesses create their own MVNOs. As a service provider, we have extensive knowledge of the MVNO market and the best ways to go about setting up an MVNO.

In this blog post, we are going to share insights into the main things that makes MVNOs successful. The first section of this post looks at what is required to get started. We will then highlight the importance of developing your own market insights once the project is up and running.

In the final section of the post, we are going to explore the technical abilities required to become successful in the market.

Starting Out

Starting and operating an MVNO is an unpredictable affair. Clients will expect you to offer several services from the first day. Because of the changes within the market, the popularity of each service can be greatly affected and can change overtime.

Thus, when launching an MVNO, it’s important to understand your target market. On top of that, it’s important to be able to know how to strategically position your product in the market when the change ultimately comes knocking.

All this comes down to preparation. You will have to thoroughly prepare before launching the product. There are two important things to have in place when starting out an MVNO.

  1. A plan on how you are going to reach your target audience, i.e. how you intend on getting your message efficiently across to potential subscribers and how you should package and offer various services to your audience.

  2. Access to technology: You will need access to the technology which will enable you to deliver services required for your target audience. Your technology must be able to quickly adapt to new services you would like to offer.

Creating a plan and Getting Technology

When planning how to reach a specific market, you will notice that it’s a complex task which requires the consideration of specific market dynamics. Generally, there are two main ways that you can break into the market and gain new customers.

Once your marketing plan is in place, the next step would be to ensure that you have access to a reliable technology which will enable you to offer the services that are required as well as the services that may be needed at a later date when your company grows or the market changes. At Telgoo5, we have the technology that will allow you to adapt your company to new trends in the market, thereby expanding your reach.

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Telgoo5 Mobile Virtual Network Enabler

The Telgoo5 MVNE is a cost-effective billing and customer care platform that is capable of hosting an unlimited number of MVNO’s or brands. The platform does so with complete flexibility, caters to the needs of all ​major MVNO models and provides seamless connection with different protocols on any network.

The Telgoo5 MVNE is a cost-effective billing and customer care platform that is capable of hosting an unlimited number of MVNO’s or brands. The platform does so with complete flexibility, caters to the needs of all ​major MVNO models and provides seamless connection with different protocols on any network.

In the highly competitive telecommunications global market, agility and ability to market quickly are important factors for any MVNO that wants to be successful. The Telgoo5 MVNE platform backed by our support expertise and unmatched systems integration will enable any MVNO to benefit from a wide range of deployment models, functionality, scalability, and integration.

Telgoo5 MVNO platform is designed to form the foundation of any MVNO network while connecting the MNO partner with all MVNO back-office systems. It caters for hybrid, pre-paid and post-paid packages as well as various segments including Closed User Group (CUG) and residential communities.

System growth is fully scalable without any limitations on the number of brands or MVNO’s. It is only limited by hardware. We target businesses that would like to onboard devices rapidly, either into their proposed or existing managed-service infrastructures.

Why Choose Telgoo5 Enabler Solutions

Agile Project Management

  • We provide organization and expertise

  • We provide a personalized follow-up when it comes to delivering services

  • We adapt to each customer’s project needs

  • We deploy a project methodology that has been tried and tested

Technical Architecture

  • We offer top-notch functionalities such as fixed-mobile convergence, pay as you go, pay monthly and real-time control

  • We define interconnection models

  • We design services based on the technical independence level you want

  • We determine complicated call flows

Business Model Flexibility

  • We help clients negotiate their contracts with MNOs

  • We help clients optimize their business plans

  • We provide billing customization to enable clients to control their P&L

  • We determine technical optimizations for optimum financial performance

Telgoo5 MVNE Benefits

Seamless Integration – Our platform connects seamlessly with any protocol on any network, including GSM and CDMA.

Flexible – Our platform is designed to provide complete flexibility and to enable each MVNO to define its own services and processes.

Convenience – The platform takes care of all ​major MVNO models and can host many MVNO’s or brands.

Reduced Opex – This feature-rich and cost-effective platform will reduce the total cost of ownership as well as operational expenditure.

Individualization – The platform allows individual MVNO’s to tailor their currency, language, and more.

Easy Service Construction – Reduces deployment and development time, making it easy to focus on building your services.

Reduced Capex – Telgoo5 utilizes the latest technologies when developing software. This enables us to customize our software cost-effectively and quickly, depending on each MVNO’s business requirements, hence saving on Capex.

Get Started

Whether you are an MNO (Mobile Network Operator) or an MVNO (Mobile Virtual Network Operator), whatever the business or technical models you want to set up. Telgoo5

enabler solutions bring you the expertise and flexibility to help you make your MVNO project a reality or ​launch your project​. ​Contact us​ today to get more information.

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Billing for MVNOs and MNOs

Both MVNOs and MNOs offer communication services to their subscribers even through MVNO have to buy bulk minutes and data from MNOs in order to cater to their users. MVNOs and MNOs perform similar functions such that most users do not know that MVNOs needs to purchase bulk packages from MNOs in order to cater to them.

Both MVNOs and MNOs offer communication services to their subscribers even though MVNO have to buy bulk minutes and data from MNOs in order to cater to their users. MVNOs and MNOs perform similar functions such that most users do not know that MVNOs need to purchase bulk packages from MNOs in order to cater to them.  They perform functions such as;

  • Issuing and activation of Sim cards

  • Have branding and marketing

  • Billing

  • They set their own tariffs

  • Offer customer care and support to subscribers

Due to the services offered by the two network providers to their subscribers, it is important for them to have a billing system. MVNOs rely on MNOs interconnect billing services.

Interconnect billing system for MVNOs

A majority of the MVNOs depend on the MNOs Interconnect billing system because they do not have their own. The interconnect billing system keeps track of income and spending as well as the demand in the price for airtime. Since the MNO will have a part in the operations of the MVNO, they can outsource an independent vendor. The vendor who will keep track of how data is being processed will help to ensure that both the MNOs and MVNOs get a fair share of their earnings.

When MVNOs receive incoming calls they charge the MNOs an amount of money that is less compared to the airtime charge. The fee charged can be termed as an interconnect termination fee. The termination fee of both the MNO and the MVNO is similar to the fee which the operator is charged.

In case of an outgoing call, the MNO will receive an imposed payment that is less than the airtime charge by the terminating operator.

MNOs

In the present day for any business to be able to maximize the profits that it is making day in and out, they need to have a billing system that will help in the charging of prepaid services. More and more people are purchasing smartphones and using them for data. Previously, a lot of mobile users would spend a big amount of their funds on voice calls as well as messages; however, there has been a change. In the era whereby everyone is on their laptops, tablets, smartphones as well as other internet devices, data is likely to be what most users are highly spending on.

That is why network operators put up good billing systems that help them in keeping track of their earnings and as well keep a record of their client’s information. Cloud-based systems and the Internet of things help when it comes to billing operations.

MVNOs

MVNOs have been in operation for several decades now and even though there have been speculations that they would be run out of the market they are still growing. In certain countries, MVNOs are dominant. MVNOs still depend on MVNEs to act as intermediaries. Those who can be able to predict the future based on their own careful analysis speculate that MVNOs are moving towards a huge digital transformation whereby they will be able to have control over their own data by owning it and being able to manage their own billing systems.

MVNOs can either choose to;

  • Buy bulk services at wholesale prices from MNOs, brand them, and then resell them to their subscribers.

  • Brand their services and make them available for users to purchase with MVNEs helping them to provide the services to end-users at a fixed commission.

  • Sell their products and services and pay the MVNE based on the profits they get from their end-users.

Regardless of the options that MVNOs choose they will still be expected to pay a deposit to MVNE followed by monthly payments.

Since both of these network operators offer a variety of services, billing is not an option but a requirement. MNOs can be able to carry out their own billing hence they can be able to keep track of the progress that their business makes. MVNOs, on the other hand, will require MVNEs to act as intermediaries between them and the end-users. MVNOs should be able to choose which option will work best for them when it comes to their billing requirements.

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Fast Track Your Telecom Offerings with the Latest MVNE Solutions

Fortunately, Telgoo5 is a seasoned MVNE that has the ability to scale with the needs of your MVNO or MNO by specializing in fixed, IoT, fiber, ISP and other types of billing. We process hundreds of millions of transactions each day and work with many different companies in all levels of growth.

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Fortunately, Telgoo5 is a seasoned MVNE that has the ability to scale with the needs of your MVNO or MNO by specializing in fixed, IoT, fiber, ISP and other types of billing. We process hundreds of millions of transactions each day and work with many different companies in all levels of growth. We have the resources and infrastructure to grow with your customer demands, and we are skilled at allowing you a platform to scale rapidly and seamlessly. With a comprehensive audit trail and top-notch accounting, Telgoo5 is on top of its game at all times. We pride ourselves on being the best in class, and we keep our clients in the loop at all stages of the game.

Is your MVNE slowing you down or not able to grow as fast as you would like, Telgoo5 offers both flexibility and ease of use. With so many options built in your time to market will be extremely short.

At Telgoo5 we pride ourselves on being more of a partner than a vendor. As such, we make sure that we schedule regular calls with our telecom partners to make sure that they are apprised of everything that we are doing at every stage of the game. Each MNO or MVNO is assigned a representative that has an intimate knowledge of their business and ultimate goals. This allows us to help them from the ground up, and be able to assist with any scaling needs in real time. We know that scaling is one of the most challenging times for any business, and we pride ourselves on providing out-of-the-box solutions and a flexible and robust platform to help businesses scale with ease.

With CDR-based billing and charging that performs both offline and in real-time, Telgoo5’s telecom billing system was designed for the specific needs of MVNOs and MNOs. Furthermore, we always account for taxation in billing and can aid businesses in navigating complex telecom taxation matters.

This consideration allows you to rest easy and know that everything is taken care of for you. We have hundreds of different billing profiles and get set up to over one thousand unique combinations of billing, so you can tailor our products to fit your specific needs. You never have to use what doesn’t work for your company. We are all about streamlining the process, making it easier on you, and excelling at our mandate of amazing customer service.

Telgoo5’s platform is sophisticated and integrated; able to handle plenty of demand. Even though we have plenty of satisfied clients, we make sure that each of them is able to choose a customized solution that fits them perfectly. We understand that every business has different needs and will join us at various stages of their development. As such, we treat each and every business as a unique partner that we are committed to serving. This commitment from us keeps your business free to do the important work of attracting new customers, building your brand, and making your business the best it can be. Think of Telgoo5 as a solid platform that allows you to focus on the crucial work growing your business.

MVNE’s are the core of your business, choose Telgoo5 which is associated with the biggest MVNO’s and most successful aggregators.

If you are a new MVNO or MNO, you need an MVNE partner that has your back. Telgoo5 is that partner!

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Don’t Go It Alone- 3 Major Reasons Why You Need An MVNE

MVNE and MVNO are two terms that are interchanged often in the business world, but they are totally different and understanding the distinction and the value of a good MVNE can save your business tons of money in the long run!

MVNE stands for Mobile Virtual Network Enabler. It’s a fancy term for companies that work with MNVO providers to offer a comfortable infrastructure for growth, handle administrative and billing tasks, and provide services at wholesale costs. MVNOs are Mobile Virtual Network Operators, individual companies that partner up with MVNEs to streamline their service and grow their customer base.

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MVNE and MVNO are two terms that are interchanged often in the business world, but they are totally different and understanding the distinction and the value of a good MVNE can save your business tons of money in the long run!

MVNE stands for Mobile Virtual Network Enabler. It’s a fancy term for companies that work with MNVO providers to offer a comfortable infrastructure for growth, handle administrative and billing tasks, and provide services at wholesale costs. MVNOs are Mobile Virtual Network Operators, individual companies that partner up with MVNEs to streamline their service and grow their customer base.

Think about an MVNE as a trusted safety net for your business. The best ones are able to withstand rapid growth and company change while catering to your operational needs. Smart MVNEs have secure, fail-proof operating systems that are constantly being updated and monitored for any problems. They will also conduct regular meetings with MNVOs as part of their commitment to customer service and transparency. Partnering with the right MVNE can skyrocket the success of your business and solidify your customer base.

You’ll Save Money

Many MNVEs save money to providers by offering cloud based solutions and handling these transactions from start to finish. You’ll save plenty of money in server costs, and also conserve more of your time, allowing you to focus on other important parts of your business like marketing or customer sales. Essentially MNVEs provide a comfortable space for you to operate within, taking care of all of the logistics and infrastructure.

At Telgoo5, a division of (v)WeCare, we know that the bottom line is important to MNVOs. That’s why we offer weekly calls to MNVOs and constantly keep them apprised of all of the innovative things that we’re doing to help them grow. Our feature-rich system is easy to use, and we consider ourselves to be much more of a partner than a vendor. We take care of distribution and inventory, using our market knowledge to save you as much money as possible.

Your Billing Will Be Taken Care Of

If accurate customer billing is a headache that you don’t want to deal with, an MVNE with billing capabilities could be the perfect solution to your problem. MVNEs offer outstanding billing services, saving your tons of money in administrative costs and keeping all of your customers right on track.

Telgoo5’s sophisticated billing software was designed to faciliate smart, accurate billing through periodic bill cycles that keep all of your customers on track. We pride ourselves on being a one-stop-shop for MVNOs, and we know that accurate billing is one big part of that. We have also been operational since 1999, so we know exactly how to deal with mulitiple customers and handle just about everything. We’ve seen it all!

They Can Scale With Your Company’s Needs

The last thing that you need is technology failing you when you’re trying to build your customer base. Unfortunately, nothing makes customers flee faster than infrastructure that can’t keep up. Good MVNEs know that they need to be able to scale with your needs or your customers risk losing service. That’s why it’s critical to find an MVNE with no single point of failure, a rich and flexible platform and an outstanding support team who will work with you to shoot for the stars!

Telgoo 5’s platform was designed specifically to scale. It was built from the ground up and is constantly being updated and enhanced to ensure that our customers are getting the best service possible. Our feature-rich platform combines CRM and BSS for a platform that simply will not let you down. We perform over 500 million transactions every day, employ over a thousand people and have offices all over the US. Our infrastructure was designed for US-based customers, and so far the reviews have been out of this world!

MVNEs are designed specifically to help streamline the process of getting your product to your end customers. Why worry about the hassle of trying to incorporate administrative tasks like billing, inventory or shipping onto your already full plate if you don’t have to? Choosing the right MVNE to partner with will save you tons of time, energy and money!

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How Virtualization Can Help MVNEs to Offer More Flexible Services

Operational flexibility in one of the single most important attributes customers look out for when they are looking for an MVNE. Many MVNE companies try to address this need by marketing their services with phrases like “in a box”, “scalable”, and similar phrases. In reality, however, most MVNE services are anything but flexible. Such services are usually offered in arbitrary bundles on whose scope the customer has no say. To get a cutting edge, an MVNE needs to make its services truly flexible. In this article, we discuss ways in which MVNEs can utilize the power of the cloud and reliable suppliers to improve the flexibility of their offerings.

Operational flexibility in one of the single most important attributes customers look out for when they are looking for an MVNE. Many MVNE companies try to address this need by marketing their services with phrases like “in a box”, “scalable”, and similar phrases. In reality, however, most MVNE services are anything but flexible. Such services are usually offered in arbitrary bundles on whose scope the customer has no say. To get a cutting edge, an MVNE needs to make its services truly flexible. In this article, we discuss ways in which MVNEs can utilize the power of the cloud and reliable suppliers to improve the flexibility of their offerings.

How Migrating to Cloud Environment Helps MVNEs to Offer Flexible Services

Many MVNEs offer services with a mixture of full cloud and partial cloud-based services. Having full integrated cloud services is should be the ultimate target for MVNEs that intend to be competitive. Migrating all services to the cloud can help an MVNE to have:

  • More flexibility in the way resources are allocated. This enables allocation of more resources to a certain task without fidgeting with the hardware

  • Improved security which enables you to provide assurance beyond that of the donor

  • Unlimited connectivity ability which can enable the company to have over 16 Short Message Service Centers (SMSCs) or more instead of the typical two

  • Assurance that data will be maintained in one network environment whether it is being stored, processed, or reported.

  • Up to 99.99 percent uptime even if donors can’t get beyond 97 percent.

Build Your Own Cloud

Photo by panumas nikhomkhai from Pexels

Photo by panumas nikhomkhai from Pexels

Some MVNEs are responding to the challenge of becoming fully cloud-based by building their own cloud systems. Such projects make services that are considered “off the shelf” and are partly in the cloud to be fully cloud services. Such services include Network Functions Virtualization (NFV), Software-Defined Networking (SDN), and more. An MVNE may be able to improve its session Board Controller (SBC), Mobile Switching Center (MSC), SMSC, Gateway GPRS Support Node (GGSN), and Over The Air (OTA) by re-integrating them in this way. Of course, this may require a big investment in terms of time, human resources, and money. This scenarios does not favor all MVNEs.

Find Suppliers That Enable Flexibility

The reality is that most MVNE companies don’t have the resources needed to deploy everything they need for a full cloud operation. Building your own systems for services like APIs, security patching, regression, debugging, connectivity, and billing may be a toll order for your MVNE and many companies need to work with suppliers to deliver services to the MVNOs. The issue with many MVNE suppliers is that the suppliers do not give them the rights or license to sell freely to third parties. This prevents MVNEs from repackaging their services to meet the individual needs of their customers. To give your customers the flexibility they require, you need to get reliable suppliers that allow you to deploy as they wish without restrictions. Companies, therefore, need to work with the right suppliers to be able to provide flexible services to the customers. You will be able to make all your services including SBC, MSC, SMSC, and GGSN, and OTA fully in the cloud.

Building a single cloud environment for your MVNE will, no doubt, simplify the company’s operations. It also enables MVNEs to offer MVNOs more flexible services. MVNEs can integrate their services by building their own cloud hardware or finding reliable suppliers. At Telogoo5, we provide scalable billing services to MVNE. We understand that each MVNE is unique and their customers may have unique needs that differ from others. That is why we offers flexible and scalable billing services that can be tweaked to meet the needs of individual customers. Contact us for a free, no-obligation quote today.

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How MVNOs Can Increase the Bottom Line of a Mobile Network Operator?

Customer churn is a major problem associated with telecom business nowadays. Due to an increase in competition amongst CSPs (Communication Service Providers), customers are receiving newer and better options with attractive pricing and features. Hence, they are changing their telecom service providers faster than ever before. This trend has made the task of making profit for an MNO (Mobile Network Operator) extremely challenging. However, evolving technologies and development of MVNO platform has provided an innovative way to increase the bottom line for a telecom company.

Customer churn is a major problem associated with telecom business nowadays. Due to an increase in competition amongst CSPs (Communication Service Providers), customers are receiving newer and better options with attractive pricing and features. Hence, they are changing their telecom service providers faster than ever before. This trend has made the task of making profit for an MNO (Mobile Network Operator) extremely challenging. However, evolving technologies and development of MVNO platform has provided an innovative way to increase the bottom line for a telecom company.

Utilizing MVNO and MVNE for Triple Advantage

For a large scale MNO, it is hard to create customized services that meet the requirements of every mobile user in a particular area. Hence, some subscribers feel left out and show their anger by terminating their subscription. This directly influences the revenue generation of the MNO. All the effort it has put into buying frequency spectrum, procuring infrastructure and creating alliances with mobile phone manufactures is offset by subscribers’ decision to move out.

The MNO is left with vast resources that are underutilized due to customer attrition. It cannot sell the frequency spectrum and infrastructure to competing companies as it will dilute his brand. Also, it is not a wise decision to rest on its laurels and watch its business stagnate due to customer migration. In this situation, MVNOs (Mobile Virtual Network Operators) come as a ray of hope for such an MNO.

Not only an MVNO can help an MNO in sustaining his business, it also offers a triple
advantage, if utilized carefully. Have a look at the three advantages below:

First advantage: Revenue from customers who have left you

For an MNO, a partnership with an MVNO is like selling your resources such as voice minutes, data, SMS etc. in wholesale. In actuality, you are allowing an MVNO to use your spare spectrum and infrastructure, so you get consistent revenue through resources that otherwise would have been unused.

So, when you forge a partnership with an MVNO that covers the same region as yours, a major share of the customers that leave you go straight to that MVNO and subscribe to its services. When this happens, you indirectly profit from the same customers that have left you in the form of the revenue generated by your partner MVNO.

Second advantage: Revenue from customers who have left your competitors

If your competing MNOs’ customers also decide to leave them, then your MVNO can become an option for them. A major share of such customers will join your MVNO and indirectly provide revenue to you.

Third advantage: Revenue from new customers

With new mobile users entering the market, your MVNOs income will grow and so will your revenue.

The abovementioned example brings to light the advantages offered by a single MVNO. However, the same advantages can be leveraged by partnering with multiple MVNOs. The best way to accomplish this is by using an MVNO and MVNE platform.

Role of MVNE in MVNO Service

An MVNE (Mobile Virtual Network Enabler) is directly related with an MVNO’s performance and service. MVNE is called an enabler of services because it plays a vital role in creation of smaller MVNOs. An MVNE provides OSS/BSS solutions to the MVNOs along with setting up their virtual network. While bigger MVNOs have their very own OSS/BSS software and are generally responsible for billing their own customers, it is the smaller MVNOs that profit the most from MVNEs. Some of the major benefits of MVNE with regards to MVNO service and performance are listed below:

Better negotiations for pricing – An MVNE can be considered as a common link between multiple small MVNOs and an MNO. It has the responsibility of buying resources in bulk from an MNO. And we all know, bulk buying is considerably cheaper than buying a small amount. Hence, MVNEs are able to negotiate better deals with MNOs and procure resources e.g. calling minutes and SMS at a lower price. This helps an MVNO greatly and it is able to survive in the competitive telecom world.

More time to handle customer-facing tasks – With network setup, accounting and  billing-related activities handed over to an MVNE; an MVNO is able to focus more on offering day-to-day services and building its brand image.

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