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Telecom-as-a-Service in 2025: How eSIM is Making “Connectivity as a Feature” Real

Telecom-as-a-Service in 2025: How eSIM is Making “Connectivity as a Feature” Real

Telecom-as-a-Service in 2025: How eSIM is Making “Connectivity as a Feature” Real

Imagine booking a new car and finding that it comes with built-in mobile connectivity under the car manufacturer’s brand, or signing up for a bank account and getting a companion mobile service plan from your bank. This is not a far-fetched future – it’s happening now. In 2025, eSIM technology and cloud-based telecom platforms have lowered the barrier for non-telecom companies to launch their own mobile services. The result is a convergence where “every company can become a carrier” in some form. Retailers, fintech startups, device manufacturers, even sports teams are entering the mobile service arena as new-age MVNOs. Let’s explore the trend of non-telco brands launching embedded mobile services (a key MVNO trend in 2025), how Telecom-as-a-Service (TaaS) platforms and eSIM make it possible, and the strategic value these companies find in offering connectivity.

The Rise of Non-Telco MVNOs: “Every Company a Carrier”

Mobile virtual network operators are no longer limited to telecom resellers or niche communications providers. Today, MVNOs are emerging from all industries. At the MVNOs World 2025 conference, industry leaders highlighted that the future of MVNOs lies in brands such as retailers, fintechs, and even influencers. In other words, businesses whose core wasn’t traditionally telecom are adding connectivity to their portfolio. Their goal isn’t to become full-fledged telecom companies, but to use mobile services as a value-add for their existing customers. This trend is fueled by the fact that modern MVNO enablers can offer connectivity in a turnkey fashion – effectively letting any company “rent” a slice of network and package it under their own brand.

Why would a bank or a retail chain want to be a carrier? The strategic motivations vary: some want to increase customer stickiness and loyalty, others see a new revenue stream, and some need connectivity to enhance their primary product offering (as in IoT or wearables). A few real-world examples from 2024–2025 illustrate the momentum:

What makes all these non-traditional players capable of offering telecom services is not that they built their own network infrastructure (they haven’t), but rather the availability of MVNEs and eSIM technology to do the heavy lifting. As one Telecom-as-a-Service provider explains, “Telecom-as-a-Service empowers any business to enhance their core offering with branded mobile plans, seamlessly embedded into their device, app, or website, without needing to integrate directly with a carrier.” In essence, the complexity of running a mobile network – negotiating with carriers, complying with telecom regulations, setting up SIM provisioning, billing, etc. – can now be abstracted away by specialist platforms. This enables a hotel, a fintech app, or a logistics company to spin up an MVNO in a matter of months and at a fraction of the cost it used to require.

How eSIM and TaaS Platforms Make It Possible

Two key technologies are driving this convergence: eSIM and Telecom-as-a-Service platforms.

In essence, TaaS platforms act as wholesalers and orchestrators. They usually have agreements with multiple MNOs for network capacity (often across several countries or regions), so they can offer coverage that might even surpass a single network’s footprint – useful for brands with global user bases. They also ensure that regulatory requirements like SIM registration, lawful intercept, emergency calling, etc., are taken care of, which is critical for non-telco entrants who might be unfamiliar with telecom regulations. As S&P Global Market Intelligence noted, “MVNEs with multi-carrier deals across borders make it easier than ever for anyone to set up a mobile service for their brand.” This is enabling, for example, a global bank to consider offering a uniform mobile service to its employees or customers worldwide through one platform, rather than negotiating with dozens of operators.

Telgoo5, as a cloud-native BSS/OSS provider for MVNOs, fits into this picture by providing the back-end systems that a new MVNO would need. Its platform manages complex billing, real-time rating, subscriber management, and can expose these as services. For a brand entering telecom, using a solution like Telgoo5 means they get a proven, telecom-grade billing and customer management system from day one, rather than developing their own. Telgoo5 can also support eSIM workflows (as evidenced by its APIs for eSIM assignment and inventory in documentation) – which is crucial for fully digital operators. While Telgoo5 typically works behind the scenes, an enterprise could partner with a Telgoo5-powered MVNE to ensure that their new mobile service can handle everything from real-time usage notifications to flexible charging models (e.g., a fintech might want to offer a “freemium” mobile plan that upsells to premium). The agility and white-label nature of such platforms allow the non-telco brand to put their own stamp on the service, often with minimal development on their side.

In summary, the combination of eSIM + TaaS has democratized the ability to offer connectivity. A concise way to think of it is: connectivity is becoming another cloud service. Just like any developer can spin up cloud storage or payment processing via an API, now a company can plug in “connectivity” via APIs. The telecom network is abstracted, programmable, and available for anyone to resell in creative ways. This is why we’re seeing such an expansion of MVNO models across industries – it’s simply much easier and cheaper than it used to be.

Traditional MVNOs vs. Embedded Connectivity Models

It’s helpful to compare how these new embedded MVNO models differ from the traditional MVNO playbook:

In a nutshell, traditional MVNOs were telecom-centric businesses, whereas embedded MVNOs are user-centric offerings that weave connectivity into a broader product/service. Both have to ultimately deliver good connectivity, but their DNA and metrics of success differ. The convergence we talk about is not that every company becomes a full telco, but that every company can incorporate connectivity into its strategy without losing focus on its main industry.

Below is a quick comparison list highlighting differences:

Both models ultimately serve consumers connectivity, but the embedded model is highly versatile and often more personalized to a context. This is one reason we’re seeing a proliferation of these offerings. It aligns with broader consumer trends: people like services that are convenient and integrated. If your smartwatch just works out-of-the-box with a pre-loaded connection, that’s a huge value. If your favorite retailer offers you a mobile plan that gives you shopping discounts, you might choose it for the added value beyond just data and minutes.

Conclusion: MVNO Convergence and the Road Ahead

The concept of “every company a carrier” is no longer hyperbole. As we’ve seen in our previous blog, MVNO trends in 2025 point to a diverse landscape of providers: banks, retail chains, tech giants, startups, and even sports clubs, all offering some form of mobile connectivity. This convergence is driven by the need for ubiquitous connectivity in every product and service. In a hyper-connected world, businesses view connectivity as another tool to engage customers and add value – much like mobile apps became a must-have a decade ago, mobile services are becoming a differentiator now.

The rise of eSIM and telecom-as-a-service platforms has lowered entry barriers dramatically. It’s akin to how cloud computing enabled a wave of new online services without each needing to build data centers. Now any company can plug into telecom infrastructure without owning cell towers. We are likely to see many more creative MVNO models: think “Travel MVNOs” embedded in booking sites, IoT MVNOs run by industrial equipment suppliers ensuring their machines stay connected, or community-based MVNOs for specific interest groups. The lines between telecom and other industries will blur, giving end-users more integrated choices. For consumers and enterprise users, this often means more convenient connectivity options (and potentially cost savings or unique benefits). For the telecom industry, it means new wholesale revenue streams and partnerships – a reason why many carriers are welcoming MVNO collaborations in non-traditional sectors.

Telcos and MVNOs must adapt by embracing this ecosystem mindset. Collaboration is key: MNOs providing flexible wholesale deals, MVNEs providing agile platforms, and brands bringing their customer relationships and innovation. Telgoo5 and similar platforms will continue to play a pivotal role in bridging the gap, ensuring that even as every company can be a carrier, the end-user experience remains high-quality and compliant with telecom standards.

In closing, the convergence powered by eSIM is turning the telecom model on its head. The question for a business leader in 2025 is no longer “why would we offer mobile services?” but rather “what would a mobile service enable for our customers and our growth?”. As connectivity becomes an embedded feature everywhere, those who leverage it cleverly will stand out. Whether it’s a seamless global SIM in your next car, a special mobile plan for fans of a brand, or a fintech app that also keeps you connected, the MVNO universe is expanding across industries. With the right platforms enabling quick launches and the promise of new revenue or engagement, we truly are entering an era where every company can be (sort of) a carrier. And if you’re considering that path, the technology and partners (from eSIM providers to Telgoo5’s of the world) are ready to make it a reality in weeks, not years.

Contact  sales@telgoo5.com to learn more!

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